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RETURN POLICY

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What if I received damaged items? Or I don’t like the item I received?

• We will replace any damaged items for free or give you a new piece. Send an email to us at info@mcgregorjewelry.com with your order number and a picture of the damaged item. We will ship you a replacement for free
• If, for any reason, you are not entirely satisfied with your purchase, rest assured that you can return it to us for a full refund or exchange within 50 days of the original purchase date
• To start a return or exchange, please email our customer service team at info@mcgregorjewelry.com and we will get back to you within 24 business hours with details on how to process your return or exchange

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Are there any charges for return?

If there is our fault – a damaged item or a mistake we will pay for delivery in full[/vc_column_text][vc_empty_space height=”47″][vc_column_text]

What items are returnable?

All brand new items are returnable within 50 days of purchase. Item must be in a new condition with original packing and labels[/vc_column_text][vc_empty_space height=”47″][vc_column_text]

How do I start a return?

You can start your return by sending us an e-mail shortly describing your problem info@mcgregorjewelry.com[/vc_column_text][vc_empty_space height=”47″][vc_column_text]

How soon will I get my refund/exchange?

All returns will be processed within 3-4 business days. Please contact us at info@mcgregorjewelry.com if you your return isn’t processed after 4 business days[/vc_column_text][vc_empty_space height=”47″][/vc_column][/vc_row][vc_row][vc_column][/vc_column][/vc_row]